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eBook Opens in Adobe Reader Instead of the EBSCO eBook Reader
Adobe Digital Editions Won't Install Correctly
EBSCO eBook Opens in Adobe Reader Instead of the EBSCO eBook Reader
Solution:
- Open Adobe Acrobat Reader
- Click on Edit
- Choose Preferences
- Select Internet in the categories column
- Check Display PDF in browser
Problem: The steps above didn’t solve the problem.
Solution:
- Click on Tools on the Firefox menu bar
- Click on Options
- Choose Applications
- Choose Adobe Acrobat 7.0 Document (application PDF)
- You may have a different version number.
- You may need to mouse over the text to see the entire content type.
- Choose Use Adobe Acrobat (in Firefox)
Adobe Digital Editions Won't Install Correctly
Go to the Can't Install Adobe Digital Editions page on the Adobe website.

