Buena Vista University
 
BVU Library

610 W. 4th St.
Storm Lake, Iowa 50588

877.288.2240
712.749.2203
library@bvu.edu

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Technical Help


Library - Ask a BVU Librarian

Have a question? BVU offers live reference chat during most library hours to our students, faculty and staff. Chat real-time with a librarian!


Problem: eBook Opens in Adobe Reader Instead of EBSCO eBook Reader

  1. Open Adobe Acrobat Reader
  2. Click Edit
  3. Choose Preferences
  4. Select Internet in the categories column
  5. Check Display PDF in browser

If these steps don't solve the problem

  1. Click Tools on the Firefox menu bar
  2. Click Options
  3. Choose Applications
  4. Choose Adobe Acrobat 7.0 Document (application PDF)
    1. You may have a different version number.
    2. You may need to mouse over the text to see the entire content type.
  5. Choose Use Adobe Acrobat (in Firefox)

Problem: Adobe Digital Editions Won't Install Correctly

Go to the Can't Install Adobe Digital Editions page on the Adobe website.