Buena Vista University
BVU Library

610 W. 4th St.
Storm Lake, Iowa 50588


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Technical Help

Library - Ask a BVU Librarian

Have a question? BVU offers live reference chat during most library hours to our students, faculty and staff. Chat real-time with a librarian!

To successfully access the library's resources, you will need to make sure that your computer meets the following requirements:

Adobe Reader

Adobe Digital Editions


  • Internet Explorer 7 or higher
  • Firefox 8 or higher
  • Safari 5.1 or higher
  • Google Chrome 16 or higher

Flash Player

Some of our web-based tutorials require a Flash player to view .swf files. A Flash player can be easily installed on most PCs and uses minimal memory. You can download a free Flash player at www.macromedia.com/software/flashplayer.

Pop-up windows

If you are clicking a link, but nothing happens, it's likely that pop-up windows are disabled. Some library databases use pop-up windows as a normal function of the database, so you need to allow pop-up windows to display.


Your system must be set up to accept cookies.


Your system must accept Java and Javascript.