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Get Help

Services

Below is a list of services, useful information, and tutorials that can help you resolve any technical questions you may have.

Contact 2fix

Contact the 2fix help desk for assistance with technical issues.

BVU Support Desk

Log in with your Novell username/password and create a support incident and view the knowledgebase. A technician will be in contact with you about your issue.

Buena Vista University Blog Server

Buena Vista University has adopted blog technology for members of the institution to use and enjoy.

eBVyou Essentials

This site contains help guides and important information for using your laptop.

Passwords

• Changing and managing your passwords

Outlook

• Frequently Asked Questions
• Rules to Set Up before Migration
• Help Guides

Network Connectivity

• Connecting to the VPN

Printing

• Form for Printing on the Plotter Printer

Information for Graduating Students

• Purchasing Microsoft Office Media

Voice Mail

• Personalizing Voice Mail
• Forwarding a Call Directly to Voice Mail
• Wallet-Sized Instruction Card of Voice Mail Commands [.pdf]
• 2-Page Voice Mail Quick Reference Card [.pdf]
• Complete Voice Mail User's Guide [.pdf]

Telephony

• Telephone Reference Guide [.pdf]
• 4620 User Guide [.pdf]
• 4602 User Guide [.pdf]
• 3626 Wireless Phone User Guide [.pdf]

Poise

• POISE on the iPad and Mac [.pdf]