Welcome to Information Technology Services!
Our goal is to inform, protect, and develop new services with the Buena Vista University community based on technology made available to the campus. Maintaining a positive and active dialogue between our department, campus, and extensions is critical in keeping us secure and ahead of the curve.
2Fix, the support desk and face of our organization, is available to assist you with any query or problem about your computer or its programs. Please visit the 2FIX page to view contact information and available hours.
The Software section of our site details information about the various kinds of software we have installed on university provided materials. In particular, the site contains an excellent support guide about Microsoft Outlook. Reported malware and black listed programs are discussed, as well as a suggested maintenance routine for your software.
The Hardware and Infrastructure site provides technical specifications on our current devices available to the campus and its extensions, as well as a maintenance guide. Be sure to keep your eyes on our academic discount page! We’ve got refurbished laptops and their prices listed, too!
Would you like us to develop software or install new systems? We’ll be glad to help! Please visit the Project Documentation website so that you can give us all the details!
Please note that we have a series of guidelines that the entire community should follow. You can read about these rules in our Policies section. Knowing and following these policies will keep your systems running smoothly, as well as protect you from potential threats.
If you would like to contact us, please visit the About section. You will find extension numbers listed there, as well as application forms for student positions within 2Fix.